Branded Access Link
A branded landing page on a URL we set up for you — the simplest way to start.
- Your logo and pre-selected languages
- Usage reporting
- Optional included minutes
- No engineering work required
For organizations serving multilingual users
Offer instant human interpretation under your own brand.
White-label language access for relocation agencies, travel companies, NGOs, and customer-support teams. Launch in weeks, not quarters.
- Vetted human interpreters
- 40+ languages
- Your brand, never ours
Three steps from stuck to understood.
- 1
Your user taps a branded link or widget
Hosted on your domain or embedded in your app. They never leave your brand.
- 2
They pick the language they need
From your pre-selected list. No app install. No account creation.
- 3
A human interpreter joins instantly
You get usage reports — sessions, languages, satisfaction — every week.
Pick the integration that fits how you operate.
Embedded Widget
"Need an interpreter?" button inside your own app or website.
- Web widget or deep link
- Partner code or SSO
- Partner dashboard
- Native to your product experience
Dedicated Interpreter Network
Your own interpreter pool, managed through Understandify.
- Dedicated interpreters
- Language-specific availability
- SLA expectations
- Custom onboarding & training
Wherever language stops a conversation cold.
Travel & tourism
Lost luggage, hotels, doctors, transport.
- Premium add-on or built-in support feature
- Help travellers when AI translation isn't enough
- Co-branded link or in-app widget
NGOs & refugee support
Branded language line for beneficiaries and field workers.
- Languages your team doesn't always cover
- Mission-aligned, low commercial friction
- Optional dedicated interpreter pool
Customer support teams
Bring in a human interpreter when communication breaks.
- Insurance, fintech, telecom, marketplaces
- On-demand from inside your support tool
- Reduce escalations and resolution time
Relocation & expat services
Language support during the first months in a new country.
- Housing, banking, schools, appointments
- Differentiator for relocation packages
- Branded link your clients can rely on
40+ languages, on demand.
Deeper coverage in European languages and key migration corridors. Need a specific language for a pilot? Tell us — we'll confirm availability before you commit.
- English
- Spanish
- Arabic
- Ukrainian
- Polish
- Russian
- French
- German
- Mandarin
- Somali
- Farsi
- Tigrinya
- + many more
The middle path between in-house and Google Translate.
| Feature | Understandify | Build in-house | Traditional agency | Google Translate / AI |
|---|---|---|---|---|
| Setup time | Days | Months | Weeks | Minutes |
| Branded experience | ✓ | ✓ | — | — |
| Real human interpreters | ✓ | If you hire | ✓ | — |
| Wide language coverage | ✓ | — | ✓ | ✓ |
| Predictable cost | ✓ | — | — | ✓ |
| You stay in control | ✓ | ✓ | — | — |
Test the value with one segment, before committing to a vendor.
We'll set up a lightweight pilot under your brand, with usage reporting, so you can prove demand without building anything internally.
- Branded setup — your logo, your domain or app
- Pre-selected languages for your audience
- No internal hiring or interpreter contracts
- Weekly usage reports during the pilot
- Clear conversion path if it's working
Request a pilot
Or book a callFrequently asked questions
Machine translation is fast and free, but it breaks on accents, dialects, emotional context, and high-stakes conversations. Understandify connects your users to a real human interpreter when the stakes matter — appointments, support escalations, emergencies. Use AI for menus and signs; use us for moments that decide trust.
We work with a network of vetted human interpreters across our supported languages. Onboarding includes language-pair verification and partner-specific training where required (e.g. for a refugee NGO or a relocation agency). For Dedicated Interpreter Network customers, we recruit and train a pool tailored to your terminology.
We currently support 40+ languages on demand, with deeper coverage in European languages and key migration corridors (e.g. Arabic, Ukrainian, Polish, Somali, Farsi, Tigrinya). If you need a specific language for a pilot, tell us — we'll confirm availability before you commit.
Understandify operates from the EU. We don't record interpretation calls by default, and partner agreements cover data processing, retention, and your obligations to your end users. We're happy to walk through specifics with your privacy team during the pilot scoping call.
We agree on one buyer segment (e.g. your relocation clients), pick a small set of languages, set up the branded link or widget, and run it live for an agreed period. You get usage reports during and after. The goal is real evidence — sessions, languages requested, satisfaction — not just a slide.
Today we focus on general support, travel, relocation, NGO and customer-service contexts. For high-stakes legal or clinical interpretation we work case by case — those typically need certified interpreters, longer onboarding, and additional compliance. Tell us what you're considering and we'll be honest about fit.